FAQs

Buzzycleaners have included some common questions about our cleaning service below. If you have further questions please feel free to give us a call.

To make an appointment at a time suitable to visit your home please contact us by telephone on 01202 746219 or 07754767370 or by sending us an email to joanne@buzzycleaners.com.This appointment lasts approximately 15-20 minutes going through your requirements and needs.

Only a two week notice period.

There is a 48 hour cancellation fee which will need to be paid if a job is cancelled within the 48 hour period.

You can pay either by cash or bacs or standing order to Buzzycleaners bank account.

Buzzycleaners only uses Eco friendly products.

Yes we supply all materials and fresh new cloths and fresh new mop heads for each home.

You can book a spring clean or deep clean this will take longer and a bigger team of cleaners this will be priced accordingly.

We have a key signing book which the cleaner signs and dates.

A lot of our clients are happy not to have a service if their regular housekeeper is on holiday. However, Buzzycleaners will do our utmost to supply you a replacement cleaner.

We will endeavour to find you a replacement housekeeper. A quick telephone call to the office will rectify this situation. We will aim to do our best in that week to replace your cleaner.

Buzzy housekeepers go through a check list for each room so nothing goes unmissed. We will dust,vaccum,tidy,wipe surfaces,empty bins and housekeep leaving each room sparkling and smelling fresh.

Yes, you can select any time and any day between Monday 9am and Friday 3pm and if you require a weekend clean we can arrange this.

Between 3 and 10 working days.

All potential housekeepers are interviewed and references checked. Each cleaner will be thoroughly vetted and DBS checked and followed up prior to any allocation of work. Only when we are 100% satisfied are the housekeepers entered onto our database.

All our housekeepers are covered for public liability and personal injury.

The services we offer include:

  • Residential Cleaning
  • Spring Cleaning
  • End of Tenancy Cleaning
  • Commercial Cleaning
  • Contract Cleaning
  • Holiday and Airbnb cleaning
  • After party cleaning

Buzzycleaners offers the same housekeeper to come to your property on a weekly or two weekly or a one off basis to undertake cleaning and housekeeping chores. If the clean is a spring or deep clean a bigger team will be booked.

Yes all housekeepers wear a yellow and black branded Buzzycleaners uniform.

Dorset/Hampshire/Wiltshire /Somerset

Uniformed
Staff

Local
& Friendly

Eco Friendly
Products

Gift Vouchers
Available

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